Products

RETURNS & EXCHANGES POLICY

Thee Donn

We take pride in the quality of our products and want you to love your purchase. Please read our returns policy carefully before placing an order.

Items may be returned within 7 days of purchase.
Returns will only be accepted if the item is:Faulty, orIncorrect sizing (size ordered does not fit).

Any return requests made after 7 days will unfortunately not be accepted.

To qualify for a return or exchange:

Items must be unworn, unused, and in their original condition
All original tags and packaging must be intact
Items must be free from makeup marks, stains, odours, or damage caused after delivery

Thee Donn reserves the right to reject returns that do not meet these conditions.

If you receive a faulty item:

Once approved:

If the return is due to:

Then:

We strongly encourage customers to be sure of their size before purchasing.

The following items are not eligible for return or exchange:

Approved refunds will be processed to the original payment method
Please allow 7–10 business days for the refund to reflect, depending on your bank

Shipping fees are non-refundable, except in cases of faulty items.

To initiate a return, please contact us at:
📧 theedonn03@gmail.com
Include:

Returns sent without prior approval will not be accepted.

By purchasing from Thee Donn, you agree to this Returns & Exchanges Policy.